1. Usually all orders will be shipped within 1 business day after payment cleared, if you placed your order just during Saturday and Sunday, we will provide the tracking no immediately after received your payment, but it will be actually shipped at Monday, thank you for your undertanding.
2. We ship worldwide, 100% use Registered Mail for your shipment and provide the tracking number, you can view the shipment state on the corresponding website.
3. If you are USA buyers, we will use DHL eCommerceo or POST NL for your shipment, please don't use PO BOX address, usually it need 2~3 weeks arrive your hands thanks.
If you are CANADA buyers, different from other ordinary sellers, we will use Canada Post or POST NL for your shipment, it's safer and more reliable to buy from us without the trouble of customs) usually it need about 3 weeks arrive your hands.
If you are European or Asian buyers, we will use POST NL for your shipment, usually it will take 3~4 weeks arrive your hands.
If you are Middle East or RU buyers, we will use POST NL for your shipment, ship from China usually it need 4~5 weeks arrive your hands.
4. DHL eCommerce usually updates the latest tracking information after parcel released from the U.S. Customs (about 2 weeks after the package shipped), which is a normal phenomenon please don't worry.
5. Buyer is responsible for any possible custom delay or tax. (Tips : To aviod custom tax, we will declared your package a very low price, thanks for your understanding.)
RETURN POLICY
1. All returns must be completed within 30 days from the date of authorized for exchange.
2. All presumed defective or wrong items must obtain an authorization before returning.
3. Buyers are responsible for return shipping cost and insurance if not quality problems.
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